Temporary Visitor Policy (March 22, 2021)

In order to protect our patients, visitors, physicians, and caregivers from the spread of the coronavirus (COVID-19), we are enacting the following modified hospital visitor policy:

Visitor Hours are 11:00 am – 8:00 pm, 7 days per week

Inpatient Units – One visitor per patient is permitted with the following exceptions:

  • Facilities with Baker Act Receiving Behavioral Health Units
    • No visitors are allowed except those legally required including a patient’s attorney of record, or a state or federal representative on official duty.
  • Coronavirus (COVID-19) Units
    • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.

  • If a patient is admitted, one visitor is allowed one hour immediately post admission from the ER or from Surgery.

Exceptions must be approved by the hospital Administrator on Call (AOC) or administration and can be made for end of life situations.

  • Emergency Room – Visitors may not accompany a patient into the Main Emergency Room Area.

ER visitors may stay in the ER Lobby while practicing social distancing and wearing a mask. They may stay outside or they can stay in their vehicle.  We ask visitors who are outside or in their cars to provide us with a cell phone number so we may keep them informed of patient progress.

If the patient is under the age of 18, one parent or one guardian will be allowed to accompany the patient into the Main Emergency Room Area.  

If a patient is admitted, the ER visitor will then be directed to the Main Lobby for the normal screening process designated for any Inpatient visit.

  • Patients Undergoing Procedures – One visitor is allowed per patient. Visitor must remain in the designated waiting area. If the patient is admitted, the visitor may visit the patient in their assigned room one hour post-surgery and then again during regular visitation hours. During this one hour visit visitor does not need to leave photo ID at desk. When visitor returns during regular visitation hours, visitor will be required leave photo ID at screening desk.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent or guardian of a hospitalized child.

New screening process (Effective June 7, 2021)

Passive screening for visitors and non-urgent/emergent patients

To all visitors and all patients, except those coming for urgent or emergent care:

You may only enter the facility if the answer to each of the following questions is “yes.”

  • I have not had contact with anyone diagnosed with COVID-19, or thought to have COVID-19, within the last 14 days.
  • I have none of the following symptoms:
    • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.
  • I agree to wear a mask at all times that I am not eating or drinking while in the facility.

Be prepared to confirm that the above is true prior to entering the facility.

Screening process for patients coming for urgent or emergent care

To patients coming for urgent or emergent care:

  • Wear a mask all times while inside the facility.
  • Alert a staff member upon arrival to the Emergency Department if exhibiting any of the possible signs and symptoms of COVID-19:
    • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.

All visitors must leave a photo ID with the screener. Prior to leaving the facility the visitor shall pick up their photo ID from the screener. Our main desk closes at 8 pm and visitors will need to exit through the Emergency Department.

Patients may consider using phone, Skype, or FaceTime to communicate with family and friends during this time.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.